Welcome To our shop!
Our FAQ section
We have developed this help page to assist you with standard information you may need, It also includes all the frequently asked questions from our customers. Please select a category for your assistance. If you have any other questions, please click “Contact Us”.
- Where are you located?
Headquarters: USA Warehouse: USA, Vietnam, Hongkong, Saudi Arabia - Do you have a real store to sell these items? or just sell them on the internet?
No, We specialize in Internet shopping only. - When will I expect my order to arrive?
USPS 7-12 days ( Australia, Newzealand, Canada recommend) DHL 7-9 days (European Countries recommend) FedEx 6-9 days (USA, Canada recommend) - Any risks if I buy products or items from your sites? How can you prove that your website is safe? Will you secure my credit card information?
Please be assured about the security of your personal information. We use secured payment gateways. All the information will be encrypted by our system automatically. Also, note our website is SSL-certified during your checkout process. - Payment Inquiry
We currently support Credit card payments (Visa, Mastercard, Discover, JCB). For customers who are using a credit card for the purchase, we have set up an SSL certificate for the security of their personal details and credit card information. - How to track my order?
Please send us an email with your order number and we shall help you with the tracking details. Which includes the tracking number and the service used to send your items. (Eg. DHL or Fedex) - About Custom Tax/Duties?
We offer free shipping service for all the items in most countries. About the custom tax, We usually mark our item as a gift on the Shipping Way bill. So the custom tax is waived. (conditions apply – depending on your country’s rules) - What If I Want To Order A Lot More? Can You Give Me A Good Quotation?
Of course, we can get you better prices for large-volume orders.
If you are interested in a quote for a large quantity of items, please contact us with the following details:- The products you want
- The exact desired order quantity
- Your desired time frame
- Any special packing instructions, e.g. bulk packing without product boxes
With this information, we will get back to you with a quotation.
You can also contact our online service representatives easily.
9. Are your items Authentic?
All the shoes sold on our site are from the Nike factory and all shipped with its box.
- Can You Ship To My Country?
Yeah, no problem! we can ship to your country.
We can ship single items or large orders to WORLDWIDE.